SAN CARLOS, Calif. — September 22, 2014 — Alliance Memory today announced that the company has bolstered its customer support team with the addition of Winner Chen as field application engineer. Serving as a valuable resource for designers utilizing Alliance Memory’s legacy ICs, Mr. Chen will assist in solving technical issues such as configuring timing parameters on software and connection diagrams and PCB layouts on hardware while fielding requests for IBIS models, information on ESD levels, and more.
Mr. Chen comes to Alliance Memory from Jiangsu Mesh Communication Electronic Co. Ltd., where as director of the central node platform he was instrumental in the creation of three generations of wireless ad hoc network communication products. Previously, for Shenzhen B.C. Electronic Co., Ltd., he developed palmtop software and electronic energy meters for use in a variety of environments.
“Customer support has always been a top priority for Alliance Memory, and we pride ourselves on our friendly, knowledgeable staff,” said David Bagby, president and CEO of Alliance Memory. “With his considerable development experience in a wide range of electronic products, Winner makes a great addition to the team as our new field application engineer. We’re excited to have him backing up our products and providing invaluable expertise to our customers.”
“From my own experience in electronics design, I know that strong technical support from suppliers can be vital to the success of a project,” said Chen. “I’m looking forward to using what I’ve learned in my career to help our customers overcome the challenges in their applications and get their products to market faster, all while avoiding costly redesigns by using our legacy ICs.”
Mr. Chen holds a bachelor’s degree in optical information science and technology from Guilin University of Electronic Technology. He is based in Shenzhen City, China, and reports to Bagby.