“The team at Alliance Memory have gone out
of their way to support us not only with the highest level of customer service but also with their willingness to work with us on pricing and our requirements for delivery,” says Bob Chaffet, Purchasing Manager at Accutron Inc.
Challenge/Solution
Accutron is a Northeast leader in contract manufacturing of printed circuit board assemblies. From prototype to production, the company consistently provides high quality products at very competitive prices to help its customers reduce their time to market. To maintain its commitment of excellence to its customers, Accutron requires its component suppliers to meet the highest standards of quality while meeting aggressive targets for pricing.
From the Customer
“The team at Alliance Memory have gone out of their way to support us not only with the highest level of customer service but also with their willingness to work with us on pricing and our requirements for delivery,” says Bob Chaffet, Purchasing Manager at Accutron Inc. “The users of devices from Alliance Memory include one of our largest customers, in the medical industry, which relies on their SRAMs for medical instrumentation applications. One difference between Alliance Memory and other legacy IC manufacturers is that their management team has been working with these products for many years and knows them and the market for them inside out. This puts them in a position to give us sound intelligence on when memory ICs are going to go EOL and what the alternatives are to replace them without disrupting our business or our customers’ business. It makes a huge difference for us to have in Alliance Memory a supplier that we know is going to be there when we need them, and who can step up and provide us with new product when we need it.”
About Accutron
Accutron is a leader in contract manufacturing of printed circuit board assemblies including SMT, through-hole, and box build assemblies. Based in Windsor, Connecticut, the company was founded in 1989 and today has 130 employees and more than $25 million in annual sales.
